Help & Support
Need Assistance? We’re Here to Help!
Welcome to our Help & Support page — your go-to spot for answers! Whether you have questions about orders, shipping, returns, or anything else, we’re just a message away. Browse our FAQs or fill out the form for quick support.
Frequently Asked Questions
Do you ship all around the Philippines?
Yes, we ship to all locations across the Philippines.
What payment methods do you accept?
We accept Debit and Credit Cards, GCash, Maya, and QR PH.
Do you offer Cash on Delivery?
For security reasons, we currently do not offer Cash on Delivery (COD).
How do I track my order?
Once your order has been handed over to the courier, you’ll receive a tracking email with the details.
Do I need to create an account?
No account is needed to place an order. However, creating one lets you easily view your order history and manage your details.
How can I contact Black Friyay for support?
You can reach us via our Support page, or send us a message on our official social media channels (Facebook, TikTok, Instagram).